Privacy Policy

1. Introduction

Kotha Chaiyo ("we", "our", or "us") operates kothachaiyo.com, Nepal's first verified rental platform. This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform. By using Kotha Chaiyo, you agree to the practices described in this policy.

2. Information We Collect

We collect the following types of information:

3. How We Use Your Information

• →To create and manage your account
• →To display rental listings to renters
• →To send search alert emails when new listings match your criteria
• →To verify landlord identities and listings
• →To improve our platform through analytics
• →To respond to your support requests
• →To comply with legal obligations

4. Data Sharing

We do not sell your personal data to third parties. We share data only with:

• →Supabase — our database and authentication provider
• →Google Analytics — for anonymized usage statistics
• →Resend — for sending search alert emails
• →Vercel — for hosting and serving the platform

All third-party providers are bound by their own privacy policies and data protection agreements.

5. Phone Numbers & WhatsApp

Landlord phone numbers are displayed publicly on listings to allow renters to make direct contact via WhatsApp. By posting a listing, landlords consent to their phone number being visible to users of the platform. Renters' phone numbers are never shared publicly.

6. Data Retention

We retain your account data for as long as your account is active. Deleted listings are removed from public view immediately. You may request deletion of your account and all associated data by emailing hello@kothachaiyo.com.

7. Cookies & Analytics

We use Google Analytics to understand how users interact with our platform. This collects anonymized data such as pages visited, time on site, and device type. You can opt out of Google Analytics by using browser extensions such as the Google Analytics Opt-out Add-on.

8. Your Rights

You have the right to:

• →Access the personal data we hold about you
• →Correct inaccurate personal data
• →Request deletion of your data
• →Unsubscribe from search alert emails at any time
• →Object to how we process your data

To exercise any of these rights, contact us at hello@kothachaiyo.com.

9. Security

We use industry-standard security measures including encrypted connections (HTTPS), secure authentication via Supabase, and restricted database access. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes by posting a notice on the platform. Continued use of Kotha Chaiyo after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at: